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FAQ

Have some questions?

  • When you place an order, our system waits for your payment to be confirmed. After successful approval, your order goes to our professional seamstresses. This is the longest part of the whole process.  Please note that sewing the cover itself may take from 1 to 3 weeks. When our specialists finish their work, the cover is packed and sent to a courier of your choice. Then, you will receive an email from us with a link tracking your order. The time of delivery takes up to 7 days.

    The whole process takes from 3 to 4 weeks.

    If you ordered a free sample of fabric the delivery time is estimated from 7 to 28 days depending on the country.

    Have more doubts? Check the details on the Shipping & Returns page or ask us a question via our contact form.

  • Payment for the courier company is on our side. However, please note that depending on the country in which you are ordering, customs duties and taxes may appear.

    You can find more detailed information on the Terms & Conditions page.

  • We currently use the PayPal Inc. platform to receive payments. For more detailed info please visit our Payments page.

    All credit cards and debit cards are accepted and also alternative payment1 methods like PayPal, Venmo, or PayPal Credit are available.

    At the end of the ordering process, you will be directed to PayPal.

    If you prefer not to create an account, then simply select the option „Don’t have a PayPal account” and you can enter your card details and confirm the payment as a PayPal guest.

  • Our company is created by friends from Poland – Chris and Joanna, and China – Allen, and Anna. As a result, we have our offices in both of these places. In Poland, we deal with marketing and running our online store. The main production of our covers takes place in China. Allen and Anna oversee logistics processes and main sales at Masters of Covers. If you want to know our history, visit our page About us and get to know us better 😊

  • For now, we sew covers only for furniture from IKEA. But stay tuned, because in near future we want to introduce to the offer new brands and products 😉

  • It is super easy! Click on the Fabrics & Samples page in the menu above. Choose up to 5 fabrics that you liked the most. The materials that you have chosen will be visible in the bar below. If you want to change your mind, just click on the X button. You can also delete unwanted samples in your cart. The decision is made? Go to your cart and click the CHECKOUT button. Fill in your personal details and that’s it. Your order will be delivered in 7 to 28 days depending due to country.

  • We trying our best to show accurate colors of all our fabrics. That’s why we are also posting real photos of couches and armchairs in our covers if it is possible. However, please note that all screens of your phones and computers are different. Color can be slightly different than in reality. Also, photographs are not the best at showing the textures of different fabrics. The best way to match the material to your interior is to order free samples from the Fabrics & Samples website.

  • Of course, you do! Choose Store on the menu above and click Fabric per meter. You can choose any fabric from our offer.

  • There are plenty of ways to contact us 😄

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