FAQ
When you place an order, our system waits for your payment to be confirmed. After successful approval, your order goes to our professional seamstresses. This is the longest part of the whole process. Please note that sewing the cover itself may take from 1 to 3 weeks. When our specialists finish their work, the cover is packed and sent to a courier of your choice. Then, you will receive an email from us with a link tracking your order. The time of delivery takes up to 12 business days.
The whole process takes from 2 to 4 weeks.
For orders shipped to the European Union, each package passes through customs. This is a procedure required by European Union countries when importing from non-EU countries. We, as a company, cover the customs duties costs and taxes (VAT), but in some cases the delivery time may be prolonged due to customs clearance, which is beyond our control.
If you ordered a free sample of fabric the delivery time is estimated from 7 to 28 days depending on the country.
Have more doubts? Check the details on the Shipping & Returns page or ask us a question via our contact form.
Payment for the courier company is on our side for all orders over 100 USD. For orders below 100 USD the shipping price is 15 USD. However, please note that depending on the country in which you are ordering, customs duties and taxes may appear.
EU CUSTOMERS: Customs duties and taxes are covered by us, but in some ceses the delivery time may be prolonged due to customs clearance, which is beyond our control.
INTERNATIONAL DELIVERIES: to the UK, Switzerland, or Canada, it can be that the domestic customs office may apply a small additional customs duty – unfortunately, we have no influence on that. Please note, the customer is responsible for any additional costs of the international shipment including customs duty and other tax-related fees.
However, this does not happen often. If you have any doubts, please contact us via email: info@mastersofcovers.com
You can find more detailed information on the Terms & Conditions page.
Albania, Australia, Austria, Bahrain, Belgium, Belarus, Bulgaria, Brazil, Canada, Chile, China, Croatia (Hrvatska), Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Georgia, Gibraltar, Greece, Grenada, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Korea (South), Kuwait, Liechtenstein, Latvia, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mexico, Moldova, Monaco, Netherlands, New Zealand (Aotearoa), Norway, Oman, Philippines, Poland, Portugal, Romania, Puerto Rico, San Marino, Saudi Arabia, Singapore, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirate, United Kingdom, United States, Vietnam, Qatar.
We currently use the PayPal Inc. platform and Stripe to receive payments.
All credit cards and debit cards are accepted and also alternative payment1 methods like PayPal, Venmo, or PayPal Credit are available.
For more detailed info please visit our Payments page.
Our company is created by friends from Poland – Chris and Joanna, and China – Allen, and Anna. As a result, we have our offices in both of these places. In Poland, we deal with marketing and running our online store. The main production of our covers takes place in China. Allen and Anna oversee logistics processes and main sales at Masters of Covers. If you want to know our history, visit our page About us and get to know us better.
For now, we sew covers only for furniture from IKEA. But stay tuned, because in near future we want to introduce to the offer new brands and products.
It is super easy! Click on the Fabrics & Samples page in the menu above. Choose up to 5 fabrics that you liked the most. The materials that you have chosen will be visible in the bar below. If you want to change your mind, just click on the X button. You can also delete unwanted samples in your cart. The decision is made? Go to your cart and click the CHECKOUT button. Fill in your personal details and that’s it. Your order will be delivered in 7 to 28 days depending due to country.
We trying our best to show accurate colors of all our fabrics. That’s why we are also posting real photos of couches and armchairs in our covers if it is possible. However, please note that all screens of your phones and computers are different. Color can be slightly different than in reality. Also, photographs are not the best at showing the textures of different fabrics. The best way to match the material to your interior is to order free samples from the Fabrics & Samples website.
Of course, you do! Choose Store on the menu above and click Fabric per meter. You can choose any fabric from our offer.
There are plenty of ways to contact us:
At Masters of Covers we make slipcovers from high-quality materials. It is important to know that our fabrics are from different material batches, which are being colored separately.
We pay attention to every detail, we carefully control the quality of our products and the color similarity of the materials we receive. Unfortunately we cannot guarantee that every color from different batches will be exactly the same shade.
If you have received the sample and after a longer period (6 months or more) decided to buy the slipcover in that fabric, there is a possibility of receiving it in a slightly different shade. The same situation might occur when you already have one of our covers and would like to buy an additional part of it, such as a cushion or an armrest cover – the new slipcovers’ hue might differ a little bit, if we sew it from a different material batch. In such a case please contact us and we will check whether we still have the exact same batches or provide you with current fabric samples so that you could see the difference.
If the exact shade of the material is important to you, we always encourage you to order free fabric samples or consult us before making a purchase. Our team is available to answer any questions and provide more information on this topic.
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