The document below describes the terms and conditions of purchasing goods from the Seller via Mastersofcovers.com
Prices and shipping charges are subject to change without notice.
Photos may vary. Please pay special attention to product description.
Quantities of some products may be limited.
You will be contacted before we ship the product if additional charges are necessary.
Please allow 3 to 10 business days to ship and 2-3 weeks for sewing.
Customers outside China may also be responsible for import duties and local taxes (if applied by the local authorities).
Returns and Warranties
All products come with a 2 years warranty. Please do NOT accept a package if it has been obviously opened or damaged.
Please fill out the Return Form and you will receive further instructions from one of our staff members.
Under the Distance Selling Regulations, you are entitled to cancel your order within fourteen (14) working days from the date of your invoice. We will accept a returned product provided the following points are observed:
a) Faults - if the product does not meet your expectations because of incorrect size, damage to the fabric, incorrect sewing
b) Different fabric
We are notified via email within fourteen (14) working days of the invoice date. The email must be then followed up by a written letter.
Goods must be returned unopened and in resalable conditions.
Goods must be returned at your expense.
We cannot accept a returned product that we have specifically custom designed and built especially for a customer. If the finished product does not meet Clients expectations because of the fabric he chose, we offer a possibility of a return – we will give back 70% of the cost and we ask to send us back the product and cover the cost of the return delivery.
You must return the goods within fourteen (14) days after you have initially informed us that you wish to cancel your order or your right to cancel will be withdrawn and you will need to follow the correct legal channels to pursue any claim.
Due to security procedures, please do not post any products to the office address shown on the website without prior permission. Unauthorized packages are automatically rejected and returned back to you.
Custom built products that have later received a fault and need to be returned for repair may incur additional postage and packaging costs even while under the manufacturer’s warranty.
Please note that the originally invoiced shipping and handling charges are non-refundable. You are responsible for all shipping and handling charges for the product return and exchange.
Value Added Tax (VAT)
Our business is based in China. The country to which we are delivering your goods will effect how VAT applies to you.
TLY Technology Co.,Ltd
1st Floor,Block20, Maanshan Subdistrict, xixiang,
Baoan District, Shenzhen 518102, China
These Terms and conditions shall enter into force on 10.02.2016 and their provisions shall apply to all Orders placed after this date.
MASTERS OF COVERS reserves the right to make changes to these regulations, provided that the agreements concluded before the amendment of the regulations are bound by the version of the Terms and Conditions in force at the time of the Order placement by the Buyer.
In the event of intended change or the introduction of new regulations, MASTERS OF COVERS will announce it by posting relevant information on the www.mastersofcovers.com website.
In case of matters not regulated by these Terms and Conditions, the provisions of the following should be applied: Chinese Civil Code, the Chinese Law on Copyright and Related Rights Act on the protection of consumer rights and liability for damage caused by dangerous products and the Law on electronic services.